Privacy Policy

Privacy Policy — Atelier 1989

At Atelier 1989, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or place an order.

Information We Collect

We may collect:

• Name
• Email address
• Shipping & billing address
• Phone number
• Payment information
• Order history
• Website usage data (cookies & analytics)

How We Use Your Information

Your information is used to:

• Process and deliver orders
• Provide customer support
• Improve our website and services
• Send updates, promotions, or newsletters (only if subscribed)
• Prevent fraud and ensure website security

Payment Security

All payments are processed securely through trusted third-party payment providers. Atelier 1989 does not store your full payment details.

Sharing Your Information

We never sell your personal data. Information may only be shared with:

• Payment providers
• Shipping partners
• Website & analytics services
• Legal authorities if required by law

Cookies

Our website uses cookies to improve your browsing experience and analyze website traffic. By using our website, you agree to the use of cookies.

Your Rights

You have the right to:

• Access your personal data
• Request corrections or deletion
• Withdraw marketing consent at any time

For privacy-related questions, contact us at:
info@atelier1989.com

Shipping Policy

Shipping Policy — Atelier 1989

We aim to process and ship all orders as quickly and carefully as possible.

Processing Time

Orders are usually processed within 1–3 business days.

Shipping Times

Estimated delivery times:

• Netherlands: 1–3 business days
• Europe: 3–7 business days
• International: 5–14 business days

Shipping times may vary during busy periods or due to customs delays.

Tracking

Once your order has been shipped, you will receive a tracking number via email.

Customs & Duties

International customers are responsible for any customs fees, import taxes, or duties required by their country.

Lost or Delayed Packages

Atelier 1989 is not responsible for shipping delays caused by postal services, customs, or incorrect shipping information provided by the customer.

Return Policy

Return Policy — Atelier 1989

We want you to love your purchase. If you're not satisfied, you may request a return within 14 days of receiving your order.

Return Conditions

Items must:

• Be unworn and unused
• Be in original condition
• Include original tags and packaging

Non-Returnable Items

The following items cannot be returned:

• Sale items
• Gift cards
• Personalized or custom items

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Refunds

Once your return is received and inspected, refunds will be processed to the original payment method within 5–10 business days.

To start a return, contact:
info@atelier1989.com

Terms & Conditions

Terms & Conditions — Atelier 1989

By using this website and placing an order, you agree to the following terms.

Products

As a curated vintage store, many items are unique and may show minor signs of wear. We aim to describe products as accurately as possible.

Pricing

All prices are listed in EUR (€) unless stated otherwise. Prices may change without notice.

Orders

We reserve the right to refuse or cancel orders at any time for reasons including:

• Suspected fraud
• Incorrect pricing
• Product availability issues

Intellectual Property

All website content, including images, branding, and text, belongs to Atelier 1989 and may not be copied or used without permission.

Liability

Atelier 1989 is not liable for indirect damages, delays, or losses related to the use of our website or products.

Governing Law

These terms are governed by the laws of the Netherlands.