Shipping policy

Shipping Policy

Last updated: June 2026

Thank you for shopping with Atelier 1989. We are committed to delivering your order as quickly and safely as possible.

Processing Time

All orders are processed within 1–3 business days after payment has been received and verified.

During product launches, promotions, or holiday periods, processing times may be slightly longer.

Shipping Times

Estimated delivery times:

    2–5 business days

    Delivery times are estimates and may vary depending on the shipping carrier and destination.

    Shipping Costs

    Shipping costs are calculated at checkout based on your location and selected shipping method.

    Order Tracking

    Once your order has been shipped, you will receive a confirmation email containing a tracking number, allowing you to follow your package throughout its journey.

    Delays

    While we strive to meet all estimated delivery times, Atelier 1989 cannot be held responsible for delays caused by:

    • Shipping carriers
    • Customs clearance procedures
    • Severe weather conditions
    • Public holidays
    • Circumstances beyond our control

    Incorrect Address Information

    Customers are responsible for providing accurate shipping information.

    If an incorrect address is provided and the order is returned to us, additional shipping charges may apply for reshipment.

    Lost or Damaged Packages

    If your package is lost or arrives damaged, please contact us at

    We will work with the shipping carrier to investigate and find a suitable solution.

    Contact

    For any shipping-related questions, please contact:


    Atelier 1989